Podcast: Andy Budd on Designing for Users

Andy Budd is a leading voice in the UX design community. He co-founded the influential Brighton, England digital product and service design agency, Clearleft, more than a decade ago. Out of the office, Andy continues to push his craft forward through curating major conferences such… Read more

A future without code

“What hath God wrought?” was a message that reshaped the world as we know it. Transmitted by Samuel Morse in 1844, it was the first message sent via electricity from Washington to the Baltimore telegraph field office. Communication could now travel faster than ever before.… Read more

When The Answer Isn’t in the Data

Easy availability of data has fundamentally changed the game when it comes to validating business activities. But if we’re all data and no gut we risk becoming mindless drones who only pursue demonstrably ROI-positive activities. Data is ideal for answering questions like whether developing a… Read more

Intercom’s first pitch deck

Yesterday we announced Intercom had raised $50 million in an investment round led by Index Ventures. So today I thought it would be interesting to share the first pitch deck I ever used for Intercom. It’s from late 2011. When raising $600,000 was a monumental… Read more