5 ways engineers can make a positive impact outside the code editor
Product engineers are experts at identifying, understanding and solving problems. But not all problems are solved in the code editor.
Product engineers are experts at identifying, understanding and solving problems. But not all problems are solved in the code editor.
Customer Service 9 min read
Preparing to interview for a new job is challenging. It takes time, energy, and foresight to anticipate what you might be asked. In this post, we’ll cover everything you need to know to feel comfortable and prepared when interviewing for our Customer Support team.
Customer Engagement 4 min read
Intercom SVP of Marketing Shane Murphy-Reuter discusses his career path to date, the importance of consistency in messaging, how to navigate that journey upmarket, and how to instil change in a fast-moving, high-performing team.
Engineering 11 min read
If you are a graduate software engineer and preparing for your first job interviews, here are some tips that you can use to set yourself up for success.
News & Updates 3 min read
SingleGrain CEO Eric Siu recently shared the mic with our COO Karen Peacock on the Growth Everywhere podcast, discussing everything from her college days to her journey from Intuit to Intercom.
Product & Design 1 min listen
In this interview, Garrett discusses the thinking behind his product Sifter, the problem with low-end price plans, the long, slow…
Product & Design 1 min listen
I talked with Ryan Singer from 37signals about design practices, product management, the merits of UX processes, and lots more….