The ultimate marketing technology stack
What are the ingredients of a modern marketing technology stack? And how do you start building your own martech stack? We asked some of the world’s fastest-growing companies to find out.
What are the ingredients of a modern marketing technology stack? And how do you start building your own martech stack? We asked some of the world’s fastest-growing companies to find out.
Engineering 8 min read
As an Intercom engineer, you’re given all the support you need to make a real impact, fast. Here, we explore what makes engineering at Intercom different.
Sales 10 min read
We spoke to some of Intercom’s sales leaders across three continents to learn more about what a great sales team culture actually looks like – and how you can put their lessons into practice.
Product & Design 46 min listen
To celebrate the launch of our most ambitious machine learning project to-date, this week’s podcast features a conversation with Fergal Reid, one of the brains behind the operation.
News & Updates 3 min read
Today, we’re announcing our new HubSpot and Marketo apps, which allow you to seamlessly sync your customer data so that…
News & Updates 4 min read
Building a platform is something we have been passionate about at Intercom from the start. From very early on, we’ve…
News & Updates 3 min read
At Intercom, we know how challenging it is to strike a balance between being personable and being efficient. You want…
Product & Design 5 min read
Product improvement is the process of making meaningful product changes that result in new customers or increased benefits for existing customers.
Product & Design 13 min read
A couple of weeks ago myself and some of my team sat down to talk about how we could attract…
Customer Service 5 min read
Traditionally, IT support has been seen as a source of frustration for people – almost inevitably, as you only get…