Behnam Tabrizi discusses how to create a culture of perpetual innovation that will allow organizations to adapt to new environments and seize new markets.
Growth 26 min listen
More and more established companies are creating semi-autonomous units to drive new innovation. We talk to Atlassian, Vermeer, and Gartner about how they do it.
Product & Design 6 min read
Innovation means doing something that is new, different, and better – and it must succeed in the market for that innovation to matter. Here’s how we think about it at Intercom.
Product & Design 33 min listen
There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you…
Product & Design 11 min read
It’s an exciting time for product design, with a new breed of product-focused companies pushing boundaries and targeting customers higher up the market. Think of it as disruption from above.
Engineering 31 min listen
In engineering, you want to move fast, ship often and solve real customer problems. Yet competition and the exponential rate of change in software are pushing against that mission.
Engineering 6 min read
How do you find the space to take on high-risk, high-reward projects, especially when it involves a system the whole…
Customer Engagement 2 min read
We all use mental shortcuts to help us make decisions. There is simply too much information coming at us from…
Customer Engagement 2 min read
David Ogilvy was one of the greatest ad men ever. His contributions to the marketing industry are incalculable. It’s hard…
Engineering 5 min read
Software only becomes valuable when you ship it to customers. Before then it’s just a costly accumulation of hard work and assumptions.
